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Messages posted by: spinkb
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New build should have this issue fixed for you now.

Thanks,
Ben
Please signup to the new forum now, my reply will go there once I finish testing. The new forum is online now.

This forum is just a redirector to the new forum now.

--Ben
This post has been answered in our new forum. Please look for the answer there and create an account there as well. The old forum will only redirect you to the new forum.

--Ben

New forum is online. Replying there to the message. This forum just redirects to the new forum now.

Latest build fixes the issue now.

Please go follow your prior pending forums as you have the only outstanding things.

Thanks,
Ben
Let me do some local testing here on this. Unfortunately you posted in the forum right as we are about to move it to a new system, so you won't likely get a reply here as we take this offline. So email us directly at support instead so we can track a ticket with you and reply back to you on it. We are literally importing to the new system right now, and even my post won't make it there unless I remember to go grab it after wards and repost...

--Ben
We are looking into the bug of the last feature we introduced of why the numbers are showing like that though...
I'm sorry, we need it take a break from your requests. You ask for one thing, we agree, and do it. Then you ask for another, and another, and another. Its not that your requests are bad, but they are all focused in one minor area of CrushFTP that has very little usage. So to be fair to other customers looking for more changes in more widespread areas, we must stop on these for a bit.

We will add this on a todo list. If we get free time, we will implement it. But for now, we are busy on enterprise customer requests that have to be fulfilled.

The window is a rolling 30 day window, so the data is auto expiring. If you use an external MySQL DB, you can write your own queries against the DB and purge the data your interested in.

We are updating our forums very, very soon and will add a feature request area with voting so we can also better see what features collectively people are interested in. Maybe by tomorrow we will have the new forum system live.

Thanks,
Ben
On the left hand side of the VFS area, type that auth there and hit enter. it will then sit the items. Then you can drag an item over to the right.

Thanks,
Ben
Update to the latest CrushFTP build. Set the flag "calculate_transfer_usage_listings" to be true in your prefs.xml file.

Then check the WebInterface to see the new items.

Thanks,
Ben
We validated the issue, and are considering how to implement. Will get back to you.

--Ben
Please look in the User Manager, WebInterface, customizations list. There items are already controllable form there.

Thanks,
Ben
Can you explain this more? I'm not following this...

Is this related to the orphaning or not?

Thanks,
Ben
If the password expires, the user can change it. Your not involved. That is why only the account expiration is shown.

I don't know really any systems that tell you before they expire your password...that would be unusual.

Thanks,
Ben
Confirmed...we will fix the error, but we can't fix tracking what the username being changed was.

Thanks,
Ben
Sorry, we are behind on some things so I hadn't gotten to this yet.

There are customization you found there, however, the option for preview and quick view should only show if slideshow is enabled for the folder the user is viewing and there is a preview image for the item.

Thanks,
Ben
Sounds about right...

For some protocols, just one. But for SFTP, we get called a bunch of times from the underlying SFTP library we use so we have to honor those calls by hitting the plugin for info.

Thanks,
Ben
Email support a sample email so we can see how the email looks.

Thanks,
Ben
That isn't normal with the logins....might be the particular web browser...
Did the forum post show correctly?

I showed how to use less than sign LINE greater than sign tags to indicate how to handle multiple files in an email...

Did that come through in the post?

Yes.

<LINE>
http://domain.com/path/%the_file_name%
</LINE>

Thanks,
Ben
The issue is the files that the event notified you about...the path to them is not a path your shared user account will have...

Your shared account shares /folder1/fodler2/ to the temp person. They upload, and CrushFTP only knows a path of "/" as that is the folder from the temp user's perspective... so you can't make a link to the item as you don't know that in the shared user's profile the item that as just uploaded is in /folder1/folder2/.

So there isn't a good way to do this... Forget the prior method we recommended, with what you explained now, that would only create more issues for you.

So in your body of the event email, you can put a link to your server, but the items uploaded can't be linked directly...

Thanks,
Ben
Hello 'user'. I'm lost in what your saying here...

The method Arpad suggested is making temporary link to files referenced from an upload. Any upload. You don't need to go edit anything every time.

But I don't understand from your reply what your referring to as I can't figure out what you mean.

Thanks,
Ben
You might have to add the newer godly root cert to your java cacerts keystore...

7.2 now has a keystore utility tab in prefs, encryption, SSL. You can list cacerts, and import in a public key to it.

Thanks,
Ben
Is this CrushFTP 7.2.0_130+?

We had a bug in prior version where we ignored that an item was PFX and treated it as JKS for the test operation. The keystore may work fine, but test won't check it.

Updating would fix the issue.

Thanks,
Ben
OK, then that means you didn't change the value like we were indicating in prior posts for the other user...

You need to change that value in the prefs.xml file.

Thanks,
Ben
What error is chrome indicating about your frame in its console?
The URL is based on the URL that you used when accessing the WebInterface. It replicates whatever URL you are using.

So use the external URL and do the sharing that way and you will be fine.

Thanks,
Ben
The Virtual File System (VFS) is your entire filesystem.

A Virtual Directory is just a way to create a fake organization of items. Its not a physical folder people can upload to...but you can drag physical folders into it so that people can go into those to do an upload.

99% of the time, people do not use a virtual dir for anything.

Thanks,
Ben
This isn't CrushFTP your attempting to login to...

If it were, the 331 welcome message would read:

331 Username OK. Need password.

So telnet to port 21...what server header greets you? Its something else running that was installed or pro 21 is being forwarded to the wrong place in your network...

Did you check the CrushFTP log to see if its logging the connection attempt your making?


Thanks,
Ben
Have you made any other changed to the WebInterface customizations section?

What does the form look like on our demo server? https://crushftp.com/d

Thanks,
Ben
You have it set, but the ports aren't open, or the IP returned that you masked out is the wrong IP for your server.

You set in CrushFTP, and you forward on your router and firewall. It needs to be forwarded everywhere, the entire range.

Thanks,
Ben
Did you assign this as their login form, or as the upload form?

Only assign it as the upload form.

There is an OK and cancel button when its this way.

Thanks,
Ben
Yes. You can set users to have an automatic quick share after upload. Sot he process can be drag and drop into browser to auto upload,t hen window pops up with the link to give out.

Or it pops up a window to type in the email for the recipient, and so on.

Virtually every aspect about how the process works can all be customized, including colors, what items to hide, etc.

Thanks,
Ben
The issue is FZ used FTPES by default now (since roughly 3 weeks ago they do that).

S your server needs to have its PASV port range set on the FTP port, and mapped on your router/firewall. We suggest something like 2000-2100.

MLSD is just fine, it just never really got to processing it since it was waiting for the data connection...

Thanks,
Ben
To get thumbnails, you must configure the Prefs, Preview tab to have the files be pre-processed.

Thanks,
Ben
At the moment, we only have a threshold email for the quota scenario. We supported emailing about when a user has exceeded the other values.

See the prefs, Alerts area.

Enterprise users could schedule jobs to run daily and do conditional login for when a date is within 5 days, so that is covered there for the date expirations, but only for enterprise users.

We may provide more specific set notifications on user accounts in a future build, but there aren't methods for now.

Thanks,
Ben
OK, so that is two steps.

make directory: {parent_url}{UploaderCaseName}
move: {parent_url}{UploaderCaseName}/{name}

Thanks,
Ben
Login to admin, click about tab, click update.

Thanks,
Ben
Did you update CrushFTP? Until you do, you won't have that option.
Use disconnects all, not complete the batch. Complete the batch is a special button that must be added on the to the user for the WebInterface.

The destination does not use *.

file://folder/folder/{name}

You need to write it with the item name using the variable {name}.

Thanks,
Ben
If the user has a single folder as their VFS, they start inside of it. So yes.

If they have more than one folder, they tart at / and must choose where they want to go.

Thanks,
Ben
Sorry, typo.

prefs.xml

in the CrushFTP folder.
Update now to the latest build.

Then edit your reps.xml file and set the flag "send_dot_dot_list_sftp" to be false.

Thanks,
Ben
You drag a folder over, and set its permissions. Do not drag each individual item inside of a folder over...

Is that the issue?

Thanks,
Ben
My suggestion or this is looking int he backup folder of CrushFTP, it has archived copies of the user.xml and prefs.xml any time a change is made.

So you know the time of the change. Then go to the CrushFTP.log for that time period, and see what admin user was logged in and the log has commands like setUserItem, or setServerItem, etc. These can be used to see what action they were taking...but you already know what they did, you just need to know who it was and the log will tell you that.

Your not sharing admin credentials are you? :) If so...then look by IP in the log.

Thanks,
Ben
Please update your CrushFTP build now, and try this again now.

We have two new variables, "publickey_lookup" and "anyPass" that can be referenced with {publickey_lookup} or {anyPass}. All the prior % variables int his plugin can use % or { } syntax now too.

In your web call, pass the new variables and watch how the calls are made. You can return the user object info, VFS is optional when the param publickey_lookup is true, and you can return everything about the user including VFS when anyPass is true. anyPass being true means they were validated by other means, in this case the public key.

Thanks,
Ben
I'll reply here since your emailing support as well. Ask one place, don't duplicate your questions, or ask multiple times in the forums.

Using CrushFTP you can have different users, and you can run reports to see what the users did. The different domains don't really matter, what matters is what user logs in and what action they take. The reports will track this info.

Download and use the 30 trial of CrushFTP today and see how things work.

Thanks,
Ben
Hello.

CrushFTP is a separate server product. We are not reading and parsing log files.

You need to be using CrushFTP for the server and clients connect and interact with CrushFTP. From your questions and description, it does not sound like this is the case, so i don't think CrushFTP can help you here.

Thanks,
Ben
The plugin was never designed to handle a public key based login...

Let me take a look t it and release another build. I think it can be added easily.

Thanks,
Ben
Use the DNS name you are buying the cert for...a cert is specific to a domain.

Thanks,
Ben
 
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